Welcome to Premium SUP Boards! These Terms and Conditions govern your use of our website and purchases of our water sports equipment. By accessing premiumsupboards.com, you agree to these terms.

1. Our Water Sports Community

Premium SUP Boards serves passionate water sports enthusiasts worldwide (excluding certain Asian countries and remote locations). Our products are designed for paddleboarding, kayaking, beach activities, and other aquatic adventures.

2. User Responsibilities

As a valued member of our water sports community, you agree to:

  • Provide accurate account and shipping information
  • Use products only as intended (water sports equipment requires proper skill and safety precautions)
  • Comply with all local laws regarding watercraft and safety equipment
  • Not misuse our website or intellectual property
  • Review product specifications carefully before purchase

3. Products & Services

3.1 Product Range

We specialize in premium water sports equipment including:

  • Stand-up paddleboards (hard and inflatable)
  • Beachwear and water-resistant clothing
  • Kayaking and fishing accessories
  • Safety gear (life vests/belts)
  • Beach essentials (towels, coolers, hats)

3.2 Product Information

We make every effort to display accurate colors, specifications, and features. Minor variations may occur.

3.3 Age Restrictions

Some products (like life vests) have age/size requirements. You’re responsible for selecting appropriate safety gear.

4. Orders & Payments

4.1 Order Process

Orders are processed within 1-2 business days. You’ll receive confirmation with tracking information.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing & Shipping

All prices are in USD. Shipping options:

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
  • Free Shipping (Orders >$50): EMS, 15-25 business days

International customers may incur customs duties/taxes.

5. Returns & Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery if items are:

  • Unused with original tags/accessories
  • In original packaging (paddleboards must be completely dry)

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns on:

  • Life vests/belts
  • Fins & fishing attachments (if removed from packaging)
  • Used/damaged items
  • Final sale items

5.3 Refund Process

Refunds are issued within 3-5 business days after receiving returns. Original shipping fees are non-refundable (except for defective items).

6. Intellectual Property

All content on premiumsupboards.com (logos, product designs, text) is our property. You may not:

  • Reproduce or redistribute content without permission
  • Use our branding for commercial purposes
  • Reverse engineer our products

7. Liability & Safety

7.1 Product Use

Water sports involve inherent risks. You agree:

  • To use products at your own risk
  • To follow all safety guidelines
  • That we’re not liable for improper use or accidents

7.2 Website Use

We’re not liable for:

  • Temporary website unavailability
  • Minor errors in product descriptions
  • Delivery delays beyond our control

8. Privacy

Your privacy matters. See our separate Privacy Policy for details on data collection and use.

9. Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

10. Contact Us

For questions about these Terms:

Premium SUP Boards
4011 Whitetail Lane
Dallas, TX 75234 USA
Email: [email protected]

Water Adventurer’s Note: Our team of fellow water sports enthusiasts is here to ensure you have the best experience with our gear. Paddle safe and enjoy the waves!